Amcom Software, Inc. today announced that Emory University is leading a large strategic effort to expand the use of its HIPAA-compliant smartphone texting app, Mobile Connect, Powered by Amcom™. The organization plans to have thousands of Emory staff in both the academic and hospital settings using the solution to facilitate their secure critical messaging. Emory wants to ensure that sensitive information such as identifiable patient data remains protected, that staff can easily locate the people they need to contact, and that messages requiring immediate attention are acknowledged and responded to quickly.
Emory uses Mobile Connect because it integrates easily with their Amcom hospital call center solutions, including their staff directory, on-call scheduling and emergency notification systems. “Currently we are focused on educating our staff about the benefits of Mobile Connect, including the security and ease of communicating,” said Jay Flanagan, Senior Manager, UTS Messaging at Emory University. “This is particularly important for those who send or receive critical communications, including physicians and nurses, administrators, IT staff, and Infection Control. The healthcare staff is our primary focus, but faculty and staff in the university sectors are also included.”
“When staff see how Mobile Connect simplifies their work and makes them more productive, they get excited,” said Jason Stanaland, Mobile Messaging Applications Engineer at Emory University. “Our early adopters enticed their coworkers to use it. They all recognize its many benefits and are helping to spread the word.”
“Mobile Connect is transforming how Emory’s staff is able to communicate, particularly in its fast-paced clinical setting,” said Colin Balmforth, President, Amcom Software. “It’s exciting to see customers like Emory making full use of their Amcom solutions to improve their communication workflows and patient care.”
About Emory’s Office of Information Technology
Emory University’s Office of Information Technology (OIT) is responsible for maintaining and coordinating centralized computing services on campus and supporting academic, administrative, research, and healthcare departments in the effective and efficient use of these technologies. The Office of Information Technology coordinates its efforts and initiatives with other central and local information technology units. Some of the larger systems and service provided by OIT include electronic medical records, voice and data services, enterprise-wide human resources, student administration, financial systems, high-performance computing, and academic course-management software.
About Amcom Software
Amcom Software, a subsidiary of USA Mobility, Inc. (USMO), connects people to each other and to the data they need. This helps organizations save lives with communications that are faster, more accurate, and more efficient. Thousands of organizations worldwide rely on Amcom solutions for critical smartphone communications, contact center optimization, emergency management, and clinical workflow improvement. The company’s products are used by leading organizations in healthcare, hospitality, education, business, and government.